Refund Policy

Premium Subscription

• JobMitra.ai offers a paid premium subscription ("Premium") that provides personalised alerts across SSC, RRB, and IBPS examinations based on your profile. Premium is available on a monthly or annual basis, subject to change with prior notice.
• Payment is processed through Razorpay or such other payment gateway as we may use from time to time. By subscribing, you authorise the applicable charge to your selected payment method.
• Subscriptions are non-transferable and are for personal, individual use only.
• Refund policy: Given the digital nature of this service, refunds are not ordinarily available once a subscription period has commenced and alerts have been delivered. If you believe you have been charged in error, contact us at support@jobmitra.ai within 7 days of the charge and we will review your case on its merits.
• We reserve the right to modify subscription pricing with a minimum of 30 days' prior notice to existing subscribers. You may cancel your subscription before the renewal date if you do not wish to continue at the revised price.
• Coverage of examinations under the Premium tier is subject to the exams currently supported by our platform. We will make reasonable efforts to expand coverage but do not guarantee coverage of all SSC, RRB, or IBPS examinations at all times.